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Privacy policy

Effective Date: 22 April 2025
This Privacy Policy describes how Happy Bees Pty Ltd (trading as Happy Bee, ABN 81 681 512 201) collects, uses, and protects any personal information that you provide when you use our website, www.happybee.com.au ("Website"). We are committed to ensuring that your privacy is protected in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
  1. What We Collect We may collect the following personal information from you when you use our Website or interact with us:
  • Name and contact information (including email address, telephone number, and postal address)
  • Demographic information such as postcode, preferences, and interests
  • Details of products you purchase from us or enquire about
  • Payment details (processed securely via third-party payment gateways)
  • Other information relevant to customer surveys, reviews, or offers
  1. How We Collect Your Information Personal information may be collected in several ways including:
  • When you purchase a product or service from our Website
  • When you subscribe to our newsletter or mailing list
  • When you fill in a contact form or send us an email
  • When you participate in a survey or provide product feedback
  1. What We Do With the Information We collect your personal information to:
  • Fulfil orders and deliver products and services to you
  • Process payments securely
  • Provide customer support and respond to your enquiries
  • Improve our products, services, and customer experience
  • Send you promotional emails, newsletters, or offers you have opted into
  • Comply with any legal obligations
  1. Security We are committed to ensuring that your information is secure. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
  2. Sharing Your Information We do not sell or rent your personal information. We may share your data only when necessary to provide services to you or if required by law. For example:
  • With delivery service providers to ship products
  • With payment processors to handle transactions
  • With IT and website support services
  • With regulatory or law enforcement authorities, if required
  1. Cookies and Website Analytics Our Website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can manage your cookie preferences through your browser settings.
  2. Links to Other Websites Our Website may contain links to other websites. We are not responsible for the privacy practices or the content of those other websites.
  3. Access and Correction You have the right to access the personal information we hold about you and request corrections if necessary. To make such a request, please contact us at the details below.
  4. How to Contact Us If you have any questions about this Privacy Policy or wish to update or access your personal information, please contact us:
Happy Bee (Happy Bees Pty Ltd)
ABN: 81 681 512 201
Business Address: CloudWood Farm, 206 Davis Road, Jiggi, NSW 2480
Phone: 0417 989 989
Email: hive@happybee.com.au